Skip to Content
NCBFAA_Final_Logo

Staff Directory

Megan Montgomery

Executive Vice President
  • NCBFAA Office and Budget Oversight
  • Board of Directors and NCBFAA Committee Liaison
  • PAC and Public Policy Issues
  • Leadership Outreach

Communications

Christopher Gillis

Communications Director
  • Publication and Advertising Sales
  • Items for Monday Morning Briefing
  • MMeB Coordination & Distribution
  • Membership Directory
  • Public and Press Relations
  • Conference Assistance

Finance

Kimberly Murphy

Accounting Director
  • Accounting/Finance
  • Financial Statements
  • Annual Budget
  • PAC Administration

Meeting Department

Kim O'Beirne

Meeting Department Director
  • Annual Conference and Government Affairs Conference
  • Coordinate Committee Meeting Venues

Beth Gillis

Assistant to Meeting Department Director
  • Assist with Annual Conference and Government Affairs Conference
  • Assist with Committee Meeting Venues Coordination

 


Membership

Amy Dawson Taggart

National Membership Director
  • Set vision and strategy for member recruitment and retention
  • Board liaison for membership
  • Ensure the highest quality standards in all member relations

membership@usbkaiser.net

Nancy Painter

Director of Operations & Associate Membership Director
  • Membership Recruitment & Retention
  • Database Management
  • Invoicing & Collections
  • Membership Operations

membership@usbkaiser.net

Nicole Applin

Head Office & Database Administrator
  • Membership Support
  • Database Administration
  • Administrative Management
  • Front Office Management

recp@usbkaiser.net

Susie Bailey 

Assistant Director, Operations and Membership Projects
  • Website Administrator
  • Online Resource Management
  • Member Recuitment 
  • Member Benefits 

membership@usbkaiser.net

Allison Brodell

Assistant Director, Membership 
  • EVP Assistance
  • Membership Recruitment
  • New Member Applications
  • Board Committee Meetings
  • Membership General Inquiries

membership@usbkaiser.net


NCBFAA Educational Institute

Cynthia Whittenburg

Executive Vice President, NEI
  • Oversight of NEI certification programs
  • Accreditation
  • Learning Management System Content
  • Outreach and liaison with NEI constituent groups

Federico "Kiko" Zuniga

NEI Marketing Director
  • Marketing
  • Business development
  • Outreach with NEI constituent groups

Richard Bacon

NEI Associate Director
  • Supervises NCBFAA Educational Institute
  • Responsible for all educational programs
  • Oversees Certified Customs Specialist and Certified Export Specialist credentialing programs
  • Conducts outreach and liaison with NEI constituent groups

rbacon@usbkaiser.net

Jennifer Okosun

Executive Assistant to EVP, NEI & Media & Marketing Specialist
  • EVP Assistance 
  • Continuing Education Coordination (NEI Webinars & Quarterly Program)
  • G▪TEC Conference Planning & Promotion
  • NEI Communications & Social Media 
  • Website Maintenance 

    neimedia@usbkaiser.net
    (202) 466-0222 ext. 116

    Pearl Ayamba

    Membership Coordinator  
    • NEI Account liaison and (bulk) billing
    • Certification renewal processing
    • NEI MOU Company coordination

    certificationrenewal@usbkaiser.netaccountbilling@usbkaiser.net  
    (202) 466-0222 ext 108

    Kerla Pamphile

    Membership Assistant
    • NEI Professional and Corporate Membership processing
    • Grandfathering requests
    • Certification documents (CCS, CES, MCS, MES)

    neiprofessionalmembership@usbkaiser.netgrandfathering@usbkaiser.net 
    (202) 466-0222 ext. 110

    William McCrary 

    Learning Management Specialist (LMS)
    • Accreditation of External Learning (Form 100)
    • Learning management system operational support
    • Content management for NEI certification programs
    • Reinstatements

    transcripts@usbkaiser.netaccreditation@usbkaiser.netenrollment@usbkaiser.net 
    (202) 466-0222 ext. 120

     Allison Brown

    Learning Management (LMS) Coordinator
    • Learning management system operational support
    • NEI course enrollments, extensions, and final exam
    • Transcript maintenance
    • Reinstatements

    enrollment@usbkaiser.net; exam@usbkaiser.net; transcripts@usbkaiser.net